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Getting Started

New to ActionSmartAI? Learn the basics of setting up your account and creating your first goals.

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Billing & Subscriptions

Manage your subscription, upgrade to premium, or get help with billing issues.

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Troubleshooting

App not working as expected? Find solutions to common technical issues.

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AI Features

Learn how to make the most of our AI-powered goal generation and insights.

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Frequently Asked Questions

Find answers to the most common questions about ActionSmartAI

Getting Started

ActionSmartAI is available on the App Store for iOS and macOS devices. Simply search for "ActionSmartAI" in the App Store or visit our App Store page to download and install the app.

The free version includes:

  • Up to 3 macro goals
  • 10 micro goals per day
  • 2 habits
  • 5 reminders
  • 5 journal entries

Premium subscription (£5.99/month or £39.99/year) provides unlimited goals, habits, reminders, AI features, routines builder and advanced analytics.

1. Open ActionSmartAI and tap the "+" button
2. Select "Macro Goal"
3. Enter your goal title and description
4. Choose a category and target date
5. Tap "Save" to create your goal
6. Use our AI to generate micro-goals automatically!

AI Features

Our AI uses Claude 3 Sonnet via AWS Bedrock to analyse your macro goal and generate personalised micro-goals. The more detail you provide about your goal, timeframe and current situation, the better and more tailored the AI suggestions will be.

Yes, absolutely. Your data is completely private. No human reviews your goals or personal information. AI processing is automated and secure. We never sell your data to third parties and you have full control over your information.

AI suggestions improve with more detailed input. Try providing more context about your goal, including your timeframe, current skills, available resources and specific challenges you anticipate. You can also regenerate suggestions or manually edit them to better fit your needs.

Billing & Subscriptions

Go to Settings > Subscription in the app, or try to create more than 3 goals and you'll be prompted to upgrade. Choose between monthly (£5.99) or annual (£39.99) subscriptions. Payment is processed through your Apple ID.

Since subscriptions are managed through Apple:

  1. Go to Settings on your iPhone/iPad
  2. Tap your name at the top
  3. Tap "Subscriptions"
  4. Find ActionSmartAI and tap "Cancel Subscription"

You'll retain premium features until the end of your billing period.

Refund requests must be made through Apple, as they handle all App Store purchases. You can request a refund at reportaproblem.apple.com or contact Apple Support directly.

Troubleshooting

Try these steps in order:

  1. Force close the app and reopen it
  2. Restart your device
  3. Update to the latest version from the App Store
  4. Ensure you have sufficient storage space (at least 1GB free)
  5. If the problem persists, contact support with your device model and iOS version

ActionSmartAI uses CloudKit for syncing. Ensure you're signed into the same Apple ID on all devices and have iCloud enabled. If sync issues persist, try signing out and back into iCloud on all devices.

AI features require an internet connection. Check your connectivity and try again. If you're on the free plan, ensure you haven't exceeded your daily limits. Premium users have unlimited AI access.

Check that notifications are enabled:

  1. Go to iPhone Settings > Notifications
  2. Find ActionSmartAI in the list
  3. Ensure "Allow Notifications" is turned on
  4. Check that "Do Not Disturb" isn't blocking notifications
  5. In the app, verify your reminder settings are configured correctly

Data & Privacy

Your data is stored locally on your device and encrypted when synced via CloudKit. We use end-to-end encryption and follow strict privacy practices. No human accesses your personal data and we never sell information to third parties.

Yes, you can export your data through the app settings. Go to Settings > Data Export to download your goals, habits and journal entries in a readable format.

Go to Settings > Account > Delete Account. This will permanently remove all your data from our systems. This action cannot be undone, so please export any data you want to keep first.

Still Need Help?

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Email Support

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Contact Form

Use our structured contact form for technical issues, feature requests, or general enquiries.

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Business Enquiries

For partnerships, press, or business opportunities, reach out to our business team.

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Additional Resources

Explore more ways to get help and learn about ActionSmartAI

Video Tutorials

Step-by-step video guides for getting the most out of ActionSmartAI.

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User Guide

Comprehensive documentation covering all features and functionality.

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Privacy Policy

Learn about how we collect, use and protect your personal data.

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Terms & Conditions

Review the terms of use for ActionSmartAI services and features.

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System Requirements

Check if your device meets the minimum requirements for ActionSmartAI.

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Release Notes

Stay updated with the latest features, improvements and bug fixes.

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System Requirements

iOS: Requires iOS 17.0 or later
iPadOS: Requires iPadOS 17.0 or later
macOS: Requires macOS 14.0 or later
Storage: 50 MB available space
Internet: Required for AI features and syncing